Yes we do! We ship worldwide.
Order processing time takes 1-3 business days before shipment. If you are in the United States and we have the item in stock it takes usually 2 - 5 days to deliver. Otherwise delivery can take from 1 - 4 weeks depending on the location. Find more information about this here.
We are based in Irvine, California and Singapore.
We ship from different parts of the UK, US and China so some items might arrive earlier than others. If you'd like to know the status of your other items, please e-mail us with your name and order number.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
If you plan to give one of our items as a holiday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before the holidays.
Please e-mail us as soon as possible if you wish to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we are not able to make any changes or cancellations to your order.
We ship from UK, US, and/or China
Hear What Our Customers Say...
Thank you KittyNook! Thanks for the all the time and effort you guys put into your products and quick support. I must also say that before I found your shop, I've used others and had my questions go unanswered for days and even weeks. You guys though have set a standard by which I'll measure everyone else by.
My cats love every single toy I have bought from you guys. Please keep offering more innovative products. Luna, Callie and myself will keep thanking you.
KittyNook I love you! I have been telling the Austin Cat Club all about you. This crazy cat lady is definately a fan!
More more more! Before I found KittyNook I had issue with Timmy's (American Wirehair) aggression problem. After using your products, I think we have now formed a precious bond with him and he has now become my pal. Keep doing what you are doing. Love from California.